Solar Service And Maintenance

a trusted team for your solar maintenance.

Stampede Solar specializes in servicing, repairing and maintaining solar systems. From Commercial, Home or even Rural Solar, If you are having issues or just need regular maintenance let us help you optimize your system and ensure everything is working properly.

Regular maintenance of your solar system ensures it operates at peak efficiency, helping you save more money and prolonging the system’s overall lifespan.

Please complete the form below so we can better understand your needs.

Service Request Form

Solar System Type:
What type of service work do you require?
When were you last able to access your inverter's online monitoring?
If required, will you grant Stampede Solar access to your online monitoring?
Are you a solar club member?
Thank you!
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Common Solar Questions

Stampede Solar FAQ

What are your service rates?

Our standard service rates are as follows:

$115 per hour for one technician on site

Minimum charge of one (1) hour

After the first hour, billing is calculated in 30-minute increments

$50 call-out fee applies for locations within 40 km of downtown Calgary

Additional travel charges may apply for locations outside this area

What Is Your Warranty Coverage?

Stampede Solar provides a comprehensive bumper-to-bumper warranty beginning at system  commissioning and ends one (1) year later unless stated otherwise on your agreement. 

During this period, the following are covered at no cost:  
Parts and materials  
Labour (including diagnostics and repairs)  
Service calls related to system performance  

Is there an extended warranty?

Yes.  Extended warranty options are available for longer-term coverage  

Coverage includes parts, labour, and service calls, consistent with the original warranty 

Pricing depends on system size and configuration  

Contact Stampede Solar for a customized quote.  

What about after the warranty ends?

After the Stampede Solar warranty period:  

Equipment is covered under manufacturer warranties (panels, inverters, racking, etc.) 

Labour and service calls become billable

 Customers are responsible for troubleshooting and replacement labour costs  

Manufacturer warranties vary by product, so reviewing your equipment documentation is  recommended. 

How does a manufacturer warranty service call work?

If your issue is related to a manufacturer defect:  

Equipment may be covered under manufacturer warranty  

Labour and service visits are still billable unless you are covered under our comprehensive  warranty.  

If replacement parts do not resolve the issue, additional labour may be required 

If my inverter is replaced under warranty, does the warranty reset?

No.  

In most cases, a replacement inverter:  

Is covered under the remaining term of the original warranty  

Does not receive a new full warranty period  

Always refer to the specific manufacturer’s warranty terms for exact details.  

What should I do if my system is not reporting online? 

 If your system uses Ethernet-over-Power (EOP) adapters:  

Ensure all Ethernet cables are securely connected  

Confirm adapters are plugged directly into wall outlets (not power bars)  

Unplug both adapters, wait 10 seconds, and plug them back in  

If the issue persists, contact Stampede Solar to schedule a service visit. 

how do i request service?

To request service, please fill out our service request form above.

Our team will respond promptly to assess and schedule your service.

What is not covered under warranty? 

Warranty coverage does not include:  

Damage from misuse or unauthorized modifications  

Damage caused by natural events (fire, flooding, lightning, etc.)  

External factors unrelated to installation or equipment defects  

Normal wear and tear over time  

Our Commitment:

Stampede Solar is committed to ensuring your system operates safely, efficiently, and reliably.

Our service structure and warranty offerings are designed to provide clarity, transparency, and long term peace of mind. 

How Long Does the installation process take?

Most residential installs take just 1-3 days.

Are there any government programs available? Can you help?

Some Alberta municipalities have the Clean Energy Improvement Program (CEIP) available. In Calgary, click the link for more information here Residential Clean Energy Improvement Program (CEIP)  

To see if your municipality is offering the program click here Clean Energy Improvement Program – A new way to pay for residential and commercial property owners to make energy efficiency & renewable energy upgrades.

We can assist you with permits and the application process, reach out to us at (403) 880-4794.

For Commercial properties click the following link for more information Commercial Property – Clean Energy Improvement Program.

Alberta offers various tax incentives for commercial and agricultural solar power installations. Here are some of the key incentives available:

Solar Investment Tax Credit (ITC): Provides a 20%-30% tax credit on eligible solar installation costs, making solar energy more accessible and affordable for Alberta's agricultural and business sectors.
These incentives are designed to encourage the adoption of solar energy solutions, leading to long-term operational savings and energy independence for businesses and farms in Alberta.

What about hail damage to solar panels?

Modern panels are tested for hail. They can withstand an incredible beating in hailstorms. For example, during the brutal hailstorms in 2020 zero (thats right zero!) panel insurance claims were filed. They are built to withstand our tough weather here in Alberta.

Will my property value increase with solar panels?

Yes they will! Typically Alberta homeowners see an increase between 4 - 6% in home value.

How long will my solar panels last?

Solar panels are warrantied for 25 years and are expected to outperform that warranty. With no moving parts, a 30+ year life cycle is generally expected.