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Solar performance issues aren't always obvious.
Your system can continue operating while producing less power than it should, and you may not realize there's an issue until you've already lost valuable production.
That's where we come in.
A simple way to have an extra set of eyes on your system.
For solar owners who want ongoing monitoring plus a hands-on annual inspection.
Our highest level of care for solar owners who want a truly hands-off approach to looking after their system.
*Pricing is based on solar systems up to 11 kW. Additional costs may apply for larger systems.
The goal of the Stampede Ranch Hand Program is simple: catch problems before they cost you money and help keep your solar system producing the savings you invested in.
Know someone who could benefit from the Stampede Ranch Hand Program? Send them our way!
For every person you refer who joins the program, you'll receive one month free — and they'll receive their first month free too.
They don't need to be an existing Stampede Electric customer to qualify, and there's no limit to the number of referrals you can make.
The more people you refer who join, the more free months you can earn!
Our standard service rates are as follows:
$115 per hour for one technician on site
Minimum charge of one (1) hour
After the first hour, billing is calculated in 30-minute increments
$50 call-out fee applies for locations within 40 km of downtown Calgary
Additional travel charges may apply for locations outside this area
Stampede Solar provides a comprehensive bumper-to-bumper warranty beginning at system commissioning and ends one (1) year later unless stated otherwise on your agreement.
During this period, the following are covered at no cost:
Parts and materials
Labour (including diagnostics and repairs)
Service calls related to system performance
Yes. Extended warranty options are available for longer-term coverage
Coverage includes parts, labour, and service calls, consistent with the original warranty
Pricing depends on system size and configuration
Contact Stampede Solar for a customized quote.
After the Stampede Solar warranty period:
Equipment is covered under manufacturer warranties (panels, inverters, racking, etc.)
Labour and service calls become billable
Customers are responsible for troubleshooting and replacement labour costs
Manufacturer warranties vary by product, so reviewing your equipment documentation is recommended.
If your issue is related to a manufacturer defect:
Equipment may be covered under manufacturer warranty
Labour and service visits are still billable unless you are covered under our comprehensive warranty.
If replacement parts do not resolve the issue, additional labour may be required
No.
In most cases, a replacement inverter:
Is covered under the remaining term of the original warranty
Does not receive a new full warranty period
Always refer to the specific manufacturer’s warranty terms for exact details.
If your system uses Ethernet-over-Power (EOP) adapters:
Ensure all Ethernet cables are securely connected
Confirm adapters are plugged directly into wall outlets (not power bars)
Unplug both adapters, wait 10 seconds, and plug them back in
If the issue persists, contact Stampede Solar to schedule a service visit.
To request service, please fill out our solar service request form above.
Our team will respond promptly to assess and schedule your service.
Warranty coverage does not include:
Damage from misuse or unauthorized modifications
Damage caused by natural events (fire, flooding, lightning, etc.)
External factors unrelated to installation or equipment defects
Normal wear and tear over time
Our Commitment:
Stampede Solar is committed to ensuring your system operates safely, efficiently, and reliably.
Our service structure and warranty offerings are designed to provide clarity, transparency, and long term peace of mind.
Most residential installs take just 1-3 days.
Some Alberta municipalities have the Clean Energy Improvement Program (CEIP) available. In Calgary, click the link for more information here Residential Clean Energy Improvement Program (CEIP)
To see if your municipality is offering the program click here Clean Energy Improvement Program – A new way to pay for residential and commercial property owners to make energy efficiency & renewable energy upgrades.
We can assist you with permits and the application process, reach out to us at (403) 880-4794.
For Commercial properties click the following link for more information Commercial Property – Clean Energy Improvement Program.
Alberta offers various tax incentives for commercial and agricultural solar power installations. Here are some of the key incentives available:
Solar Investment Tax Credit (ITC): Provides a 20%-30% tax credit on eligible solar installation costs, making solar energy more accessible and affordable for Alberta's agricultural and business sectors.
These incentives are designed to encourage the adoption of solar energy solutions, leading to long-term operational savings and energy independence for businesses and farms in Alberta.
Modern panels are tested for hail. They can withstand an incredible beating in hailstorms. For example, during the brutal hailstorms in 2020 zero (thats right zero!) panel insurance claims were filed. They are built to withstand our tough weather here in Alberta.
Yes they will! Typically Alberta homeowners see an increase between 4 - 6% in home value.
Solar panels are warrantied for 25 years and are expected to outperform that warranty. With no moving parts, a 30+ year life cycle is generally expected.
